フィンテックトレンドの昨日

極寒のソウルで、フィンテックのトレンドを議論しました。
カンファレンスでのプレゼンテーションに加え、業界ソートリーダとの議論は、2015年にグローバルに、そして日本で起きた事柄を総括する格好の機会となりました。

カンファレンスでは、以下の事柄を発表し、多くの反響を呼びました。

 

1. フィンテックの背景

  • 投資と事業機会
    – 年間100億$の投資規模
    – 未開拓事業は数兆$規模
  • 金融機関の戦略
    – 自己資本投資
    – イノベーションラボ、アクセラレーター
  • 重要テーマ
    – 規制
    – テクノロジーとアーキテクチャの拡張
  • 融合の意味
    – テクノロジーが金融を溶かす

2. ブロックチェーンの本質

  • アーキテクチャとキー・パーツ
    – 分散と共有、自動執行
    – トークン、共通帳簿
    – 独立執行型トークン暗号化
  • スタートアップと金融機関の戦略
    – スタートアップのコンソーシアム
    – 金融機関の市場インフラ
  • 資本市場への適用考察
    – ビックバンへの道筋
    – 従来型モデルの課題と克服策

3. 金融サービスの行方

  • 顕在化している事柄
    – デジタル対応
    – 不便不都合の解消
  • 陰に潜む本質
    – グローバルとローカルの鬩ぎ合い
    – 標準と個別の鬩ぎ合い
    – パンドラの箱が開く時(新需要の契機)
  • 地殻変動の予兆
    – 市場インフラ
    – プレーヤズ・ランドスケープ
    – ソーシングモデルの新常識

 

個別に面談した、業界ソートリーダとの議論では、以下の事柄を提唱しました。

  • 何をすべきか?
    – 投資と事業機会の活用
    – 需要と供給のミスマッチを発掘
    – 新テクノロジーは新アーキテクチャの下で
  • 何をすべきでないか?
    – レガシーモデルの再生産
    – 旧市場の争奪線
    – 事業とテクノロジーの独占(独り善がり)

 

そして、セレントが構想する、このような「金融未来図」を議論しました。
それは、既に稼働している「金融市場インフラ(FMI)」をレガシー(伝統的な、現職の)システムと呼称した場合、新たなテクノロジーによる「新インフラ」は、

  • レガシーが保証する、堅牢な社会インフラ基盤を有効活用する
  • レガシーに培った、データ、資産、経験との連続性の享受する
  • レガシーによる、新旧事業者の参入撤退の自由度を確保する

つまり、レガシーの活用、共存共栄を前提として、新たな、

  • プラットフォームのレイヤ:新たなルールの形成
  • イノベーションのレイヤ:新たなサービスの創造

を可能とする、「APIエコノミー時代」のAPI提供者を意図します。

そこでは、金融機関は、製造、小売、流通などの産業界とインフラを共有し、B2Bのみならず、B2C、つまり生活者の生活情報、非金融情報もAPIを通じて、流通可能とする、いわば、テクノロジーが「金融を溶かした」青写真を想定しています。

 

如何ですか?ご一緒に、金融の未来図を構想しませんか?セレントは常に、その議論の触媒(カタリスト)で在りたいと願います。

 

この続きは、東京で!

セレント アナリスト&インサイト・デー | February 24, 2016

 

main_seoul

 

Blockchain Business Conference 2016 | FinTechKorea

This is an exciting time for the Financial Services sector. It seems every day we hear of new “innovation” or “disruption” (depending on your point of view). However, the sheer volume of all this noise can be overwhelming. How do you determine what you need to listen to out of the cacophony of voices? We can help. We do the listening for you. Join us as we examine the hottest trends in FinTech, Blockchain 2.0! Among the topics we will cover are:
  • Who are today’s disruptors, and what will their impact be on the marketplace?
  • What threats do the disruptors pose for Financial Institutions?
  • Moving forward, who will be the key players in the new landscape–will it be the familiar faces or the new kids on the block?
  • What are the steps a Financial Institution must take in order to stay in the game?
  • How will all of this play out? Globally? Locally? And are there elements unique to the market that companies need to watch for or can exploit?
Presentation agenda (preliminary):
  • FinTech Trends
  • Market Opportunity
  • Blockchain 2.0
  • Capital Markets + Blockchain 2.0
  • Trends and Challenges in Japan
  • Key Takeaways
  Blockchain Business Conference 2016 | January 21, Seoul, South Korea Click here for more information  

ブロックチェーン ビジネスカンファレンス 2016 | FinTechKorea

2016年の年頭に際して、「金融の未来図」を構想します。 「フィンテック」「イノベーション」「ディスラプション」を耳にしない日はなかった2015年。 その中から、何が本当に必要なのか、それをどうやって聞き分けたらいいのでしょうか? 本講演では、「フィンテック」「ブロックチェーン2.0」にフォーカスして、その本質に迫ります。 主なトピックは、
  • ディスラプターは誰か?そして業界へのインパクトは?
  • 既存の金融機関やテクノロジーベンダーにとっての機会と脅威は?
  • 新たな業界地図の中で、誰がキープレーヤーとなるだろうか?
  • 金融機関やテクノロジーベンダーが競争力を保つためにとるべき次のステップは?
  • グローバル規模での、また国内での今後展開はどうなるだろうか?市場に独特の要素はあるのか?あるとしたらどんな対応をし、どうしたらそれをチャンスに変えられるだろうか?
Blockchain Business Conference 2016 | FinTechKorea January 21, 2016, Seoul, South Korea アジェンダ(予定)
  1. フィンテック:グローバルトレンドのレビュー
  2. 市場機会:3つのビジネス戦略と5つのテクノロジーテーマ
  3. ブロックチェーン:その本質
  4. ビジネスケース:キャピタルマーケットにおける考察と重要テーマ
  5. 日本市場の動向と挑戦
本年も、日本、そしてアジアから、グローバルトレンドとインサイトを追求します。    

A Challenge for Korean Insurers: Enabling Paperless Policies

I recently published the Celent report “Electronic Signatures in South Korean Insurance: Enabling Paperless Policies”. Actually, at first I intended to write a report about e-business in the South Korean insurance industry. (I will get to that topic next year …) However, I found that South Korean insurers sell more than 80% of their products through sales agents. Furthermore, I found that there is a new trend for sales agents: the adoption of e-signatures for policies.

Adoption of e-signatures has significantly changed the work flow for insurance sales agents in South Korea. With a paper-based insurance contract, a sales agent must visit the home or other location of the policyholder at least twice; however, with an electronic contract, the sales agent only has to visit the individual once to complete the transaction process—from explanation to signing the contract.

Another merit of this so-called “smart insurance” is that it eliminates the need for the sales agent to input customer data after returning to the office because after being e-signed the contract is sent directly to the server. Smart insurance also obviates the risk of losing a signed paper contract before inputting the data—a risk that has until now been a part of doing business on paper.

To determine exactly what benefits the industry expects of e-signatures, Celent conducted a survey of insurers in South Korea. The salient points articulated by interviewees are listed below.

• Streamlining and heightened efficiency throughout the contract process. • Reducing costs such as paper and storage expenses. • Enhanced customer satisfaction. • Realizing green IT.



I will write a report on direct insurance channel including e-business in South Korea in early 2013. Don’t miss it!

Digital Wallet? But Real!

Hana Bank, well-known for being a smartphone banking pioneer in South Korea, launched a new digital wallet service called Hana N Wallet earlier this month. Hana N Wallet offers some new functionalities such as: • Convenient money transfer without account number and troublesome public certificate key which Korean regulator requires to online financial trading users in South Korea. Hana N Wallet 1 (P2P Money transfer) • Cash Withdrawal at ATM with six digits after receiving SMS when someone sends money to the other. Hana N Wallet 3 (ATM Withdrawal) Hana N Wallet is designed for use with a smartphone. When consumer A sends money to consumer B through consumer B’s phone number, consumer B receives an SMS and a “cash nut” payment into person B’s Hana N Wallet. What if person B doesn’t have Hana N Wallet in her/his smartphone? Just download it through the URL in the SMS! The “cash nut” can be withdrawn at any Hana Bank ATM, without an ATM card. This is done by entering a six-digit number provided by Hana N Wallet. People can use Hana N Wallet if they don’t have a Hana Bank account. Celent thinks that this service can attract potential customers and should lead to an increase in customer count. Celent believes Hana N Wallet could bring a significant change for not only the Korean banking industry but the Korean payments market. If other banks launch similar services in the near future, the Korean digital wallet market will be more buoyed. Hana Bank will launch other new services in a couple of months. Let’s wait and see how things go…

Is smartphone banking a necessary tool for banks?

Needless to say, the smartphone is becoming one of the important business tools. A couple of weeks ago, Mobile World Congress (MWC) 2011 was held in Barcelona. A wide range of smartphone applications were nominated and won awards. I was delighted when I heard the application that I use on my smartphone won an award. What applications do you use frequently on your smartphone? Scheduling? Social networking? Games? Learning programs? Or finance? Without exception, the smartphone has taken South Korea by storm. In the Seoul metro area, more than half of people enjoy something with their smartphones. Today, I would like to introduce Celent’s new report “Learning from the Approach of Smartphone Banking Pioneer Hana Bank”. This report offers an in-depth analysis of Hana Bank’s smartphone banking service, which has been the focus of attention as the first service of its kind in South Korea. However, being the first to market is not the only reason this service has attracted attention. Rather, it is Hana Bank’s array of innovative services. The services include:
  • Online personal financial management
  • Online coupon service
  • GPS service
Also, the bank’s unique approach has allowed it to disseminate its message by leveraging the power of cutting-edge communication tools, such as social network services (SNS) and QR codes (two-dimensional bar codes), cementing its reputation as a leader in the field. My new report, Learning from the Approach of Smartphone Banking Pioneer Hana Bank, offers a penetrating analysis of the content of Hana Bank’s smartphone banking services while scrutinizing the marketing methods and future outlook of the service. It also addresses the important issue of security and unveils how Hana Bank tackled this issue, in the process creating what has become the de facto national standard for smartphone banking services in South Korea.

A Recipe for Future Success?

As I mentioned in my previous blog, the South Korean smartphone market is growing steadily. In South Korea, an RFID-embedded smartphone launched in August 2010. It is expected to spur an increase in users of mobile contactless payments. In addition, the majority of smartphones sold from the fall of 2010 onward are projected to carry RF antennas. These factors will all support a relatively strong user base for mobile contactless payments moving into the future. However, the environment for the growth of mobile contactless payments market has not been readied yet. South Korea has problems to solve in order to support market growth. Celent suggests four essential points for the growth of mobile contactless payments.
  • More mobile phones equipped with RF antennas
  • More mobile contactless payment processing terminals
  • Unique mobile services
  • Synergies driven by interoperability
My new report, Mobile Contactless Payments in South Korea: A Recipe for Future Success?, provides further details about the South Korean mobile contactless payments and Celent’s strategic recommendations for the growth of this market.

Step Up, Smart Phone

Last week, I went to Seoul, South Korea to research the Korean mobile contactless payments market. The Korean smart phone market is filled with excitement. Even though iPhone 4 has not been launched yet in Korea (it will be launched at the end of July), GALAXY S by Samsung has attracted nationwide attention instead. The number of GALAXY S subscribers passed 200,000 within 10 days after launching. In mid-July, GALAXY S will be equipped with RFID capability, which will enable the popular phone for mobile contactless payments functionality (in Korea, another RFID standard, not NFC, is used for contactless payments). It is the first time for smart phones to be equipped with RFID functionality in Korea, The contactless payments players are very happy with this launch because it means the Korean mobile contactless payments market may be booming again. After the widespread adoption of smart phones in recent years, the mobile contactless payments market has been in a slump in Korea because RFID chips have not been embedded in smart phones, although traditional mobile phones are equipped with RFID. “The possibilities are infinite” said a contactless payments player. They believe that smart phones have more efficient ways than traditional mobile phones to drive penetrate mobile contactless payments among consumers because smart phones have wide-ranging functionalities which traditional mobile phones don’t have. For example, we can expect RFID embedded smart phones to be used as a tool for promotional activities for retailers. The conditions are right. The Korean mobile contactless payments market is now starting to look up again.

Welcome to Celent’s Asia Blog

Celent is continually looking for ways to better connect and interact with the financial and technology communities. Continuing in the tradition of Celent’s industry-specific banking and insurance blogs, we are now launching a blog focused on issues in business and technology strategy in the Asian financial services. Welcome to Celent’s new Asia blog. From the beginning, a differentiator at Celent has been our coverage of financial and technology issues from a global perspective. As part of this commitment, over the past few years, we have been ramping up our research on Asia and India. We have now built up quite a substantial library of research on these regions, which we think is pretty unique. Building on this, we have recently also launched two new research services, one focused on India, the other focused on the rest of Asia. These services essentially bundle reports from our banking, securities & investments, and insurance services into regionally-focused services aimed at firms seeking cross-vertical competitive information on Asia and India specifically. And now the Asia blog. We have a baker’s dozen of analysts ready to lob commentary on what we see developing in the region, as well as on Celent’s activities. We think you will find our essays informative and stimulating. And we encourage you our readers to participate in the feedback loop by sending us your comments and questions. The goal is to create an active dialogue on the evolving financial services and technology markets in India and Asia.