E-money will play a central role when it comes to information and value transfer in the digital age

The widespread proliferation of electronic money hinges on convenience that transcends that of existing financial services. This convenience is not a replacement for the street corner ATM or convenience store, but rather qualitatively different in that it is part and parcel of the digital lifestyles of consumers.

Until now, financial institutions have gone to great pains to mechanize financial services. But financial services in the digital age must go beyond this to meet the needs of digital natives. This is perhaps best exemplified by person-to-person (P2P) services—namely the transfer of funds between individuals—that are conducted via the Internet.

Now is the time, not to be myopically focused exclusively on improving the bottom line by reducing costs, but rather for players to strive to effectively expand the top line and grow brand value.  There is a distinct possibility that electronic money will play a central role when it comes to information and value transfer in the digital age.

Bloomberg:  Apple’s Fight to Lure Japanese From Cash Starts at Turnstile

 

This area is explored in depth in the Celent reports:

Payments Systems Trends in Japan, Part III: Blueprints for the Next-Generation Zengin System

Innovation in the Japanese Financial Services Industry: Retail Payments

 

DIGITAL8

 

Eiichiro Yanagawa About Eiichiro Yanagawa

Eiichiro Yanagawa is a senior analyst with Celent's Asian Financial Services group and is based in the firm’s Tokyo office. His research focuses on IT strategy issues in the Japanese and Asian banking and financial industries. His recent research has included core banking systems, ATMs, anti-money laundering technology, electronic trading, document management, IT spending trends, and business process outsourcing. Eiichiro's consulting experience includes development of bank IT strategies, thin client / desktop virtualization to support business continuity, evaluation of data centers for hosting core systems, and vendor selection of AML, risk management, and other technologies.

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